Openings for Technical Support and Customer Support ( Voice) Executives in Sutherland Global, Kochi - Sutherland IT recruitment 2012 for Technical Support and Customer Support executives

Sutherland provides a work culture that, besides offering a career that is professionally rewarding and enriching, also focuses on employee development and well being.

Openings for Technical Support and Customer Support ( Voice) Executives in Sutherland Global, Kochi

Technical Support Voice

Job profile for Technical Support Voice

>> Involves handling Inbound Calls.
>> Involves resolving customer queries.
>> Involves updating customers on latest information on a product or service.
>> Should be comfortable working in night shifts.
>> Should have excellent English communication skills.
>> Should be patient enough to handle any kind of customer queries.
>> Attractive incentives and perks depending upon the individual's performance would be rewarded
>> Should have typing speed of 25 words per minute with 80% accuracy.
Desired Profile:
>> Any Graduate/ Post Graduate with basic computer hardware, networking, OS knowledge.
>> Candidates who have completed MCSA, CCNA, and Networking are preferred.
>> Building a rapport with customers.
>> Involves working in Night shifts
>> Excellent Communication Skills.

Education:

>> Any Graduate - Any Specialization (Max 5 arrears can be considered)
>> PG - Any PG Course - Any Specialization (Max 5 arrears can be considered)

Compensation: Attractive package with Incentives, Cab
Location: Cochin



Customer Support -Voice

Role desription for Customer Support -Voice

>> Involves handling Inbound Calls.
>> Involves resolving customer queries.
>> Involves updating customers on latest information on a product or service.
>> Should be comfortable working in night shifts.
>> Should have excellent English communication skills.
>> Should be patient enough to handle any kind of customer queries.
>> Attractive incentives and perks depending upon the individual's performance would be rewarded
>> Should have typing speed of 25 words per minute with 80% accuracy.

Desired Profile:

>> Min Education Qualification: Any Graduate/ Post Graduate
>> Building a rapport with customers.
>> Involves working in Night shifts
>> Excellent Communication Skills.

Education:

>> UG - Any Graduate - Any Specialization
>> PG - Any PG Course - Any Specialization

Compensation: Attractive package with Incentives,Cab
Location: Cochin

Contact -9809465248

Or

Sent your resume to aviz.cs@sutherlandglobal.com

Sutherland Global Website : http://www.sutherlandglobal.com/

http://www.sutherlandglobal.com/careers.aspx

For Sutherland Openings in India Visit Sg Career page http://www.sutherlandglobal.com/careers_india.aspx

Sutherland is the industry leader in providing customer support to the high tech software and hardware industry.
Sutherland India operations was established in 2001 and is currently a 12000+ strong workforce operating out of nine facilities across four locations situated in Chennai, Mumbai, Kochi and Vizag.

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