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Home  »     »     »     »   Openings for Technical Support and Customer Support ( Voice) Executives in Sutherland Global, Kochi - Sutherland IT recruitment 2012 for Technical Support and Customer Support executives

Openings for Technical Support and Customer Support ( Voice) Executives in Sutherland Global, Kochi - Sutherland IT recruitment 2012 for Technical Support and Customer Support executives

Sutherland provides a work culture that, besides offering a career that is professionally rewarding and enriching, also focuses on employee development and well being.

Openings for Technical Support and Customer Support ( Voice) Executives in Sutherland Global, Kochi

Technical Support Voice

Job profile for Technical Support Voice

>> Involves handling Inbound Calls.
>> Involves resolving customer queries.
>> Involves updating customers on latest information on a product or service.
>> Should be comfortable working in night shifts.
>> Should have excellent English communication skills.
>> Should be patient enough to handle any kind of customer queries.
>> Attractive incentives and perks depending upon the individual's performance would be rewarded
>> Should have typing speed of 25 words per minute with 80% accuracy.
Desired Profile:
>> Any Graduate/ Post Graduate with basic computer hardware, networking, OS knowledge.
>> Candidates who have completed MCSA, CCNA, and Networking are preferred.
>> Building a rapport with customers.
>> Involves working in Night shifts
>> Excellent Communication Skills.

Education:

>> Any Graduate - Any Specialization (Max 5 arrears can be considered)
>> PG - Any PG Course - Any Specialization (Max 5 arrears can be considered)

Compensation: Attractive package with Incentives, Cab
Location: Cochin



Customer Support -Voice

Role desription for Customer Support -Voice

>> Involves handling Inbound Calls.
>> Involves resolving customer queries.
>> Involves updating customers on latest information on a product or service.
>> Should be comfortable working in night shifts.
>> Should have excellent English communication skills.
>> Should be patient enough to handle any kind of customer queries.
>> Attractive incentives and perks depending upon the individual's performance would be rewarded
>> Should have typing speed of 25 words per minute with 80% accuracy.

Desired Profile:

>> Min Education Qualification: Any Graduate/ Post Graduate
>> Building a rapport with customers.
>> Involves working in Night shifts
>> Excellent Communication Skills.

Education:

>> UG - Any Graduate - Any Specialization
>> PG - Any PG Course - Any Specialization

Compensation: Attractive package with Incentives,Cab
Location: Cochin

Contact -9809465248

Or

Sent your resume to aviz.cs@sutherlandglobal.com

Sutherland Global Website : http://www.sutherlandglobal.com/

http://www.sutherlandglobal.com/careers.aspx

For Sutherland Openings in India Visit Sg Career page http://www.sutherlandglobal.com/careers_india.aspx

Sutherland is the industry leader in providing customer support to the high tech software and hardware industry.
Sutherland India operations was established in 2001 and is currently a 12000+ strong workforce operating out of nine facilities across four locations situated in Chennai, Mumbai, Kochi and Vizag.

For Latest Job openings click here

Please read the advertisement document carefully and make sure you are eligibile as per the eligibility criteria mentioned in the document.


Please visit the recruiter's official website to confirm the recruitment information, read the official job notification carefully and make sure that you are eligible for the respective post and then apply. It is applicants responsibility to confirm the validity of Job opening.



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